Miscommunication
Solutions
Translation
Having
a translator with you is the best way to ensure a verbal
miscommunication
doesn't happen, and if it does is the quickest way to make sure the
situation
gets resolved. Translators not only have a good grasp on their
language, but
both cultures as well. They are great people to turn to if
you have any questions
on the other culture and have a better understanding on what would be
considered offensive and what would be taken as a kind
gesture.
Observe
Taking
the time before a meeting
with someone from another culture would be to observe people in the
area.
Getting a good grasp on how the locals normally interact will give you
a good
idea on what a normal relationship looks like. Sometimes this can also
provide
valuable information on some things to avoid doing, such as gestures or
certain
kinds of greetings. Some cultures you don't want to shake hands with as
they
are uncomfortable with physical contact, some cultures would prefer a
full hug
with kisses on both cheeks even if this is the first meeting and would
be
insulted with evasion of physical contact.
Minimize
As
strange as it sounds, minimizing
the amount of gestures you make can be an enormous help. Or at least
until you
can learn what gestures are approprioate and what are not. Some
gestures, as
harmless as they may be in our culture, can be extremely offensive to
others.
It can be even more so than our most offensive
gesture. Sometimes
actions really do speak louder than words, best not to start off with
the wrong
ones.
Questionably
Translated Writing
This
sounds like common sense, but
if you are reading writing from another language and it turns out
extremely
choppy or off, check your sources. It could be these words don't exist
in our
language, or it could be a terrible translation in regards to who did
the
translating. A good way to check is to try a few websites that can
translate
and the majority is usually right. The best way would to be to find
someone who
speaks and reads that language and ask them to translate, if the words
don't
exist in your language, they are much better at paraphrasing or
explaining what
it actually means.
Apologize
Sometimes
if you use the wrong
gesture or say the wrong words it is just best to apologize and explain
what
you meant. Explaining whatever you did/said means in your
culture can
help the situation too. They may not have a good understanding of what
your
culture is like just as much as you to theirs. Most people are
forgiving to
people from other cultures as long as you are trying to understand what
their
culture is like. This doesn't mean in France you have to learn French
to be
accepted, it could also be that you took the time and effort to
understand what
is normal and polite to create a positive relationship.
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